Loyalty Solutions
Key Areas of Focus We Offer:-
- Channel Loyalty Program:- For Distributors, Retailers and Franchisees
- Employee Engagement Program:- For Sales Promoters, Store Staff, Field Sales Teams, Customer Service Teams.
- Customer Engagement Program:- For Walk-in Customer, Online Customers, Omni-Channel Customers.
Goals for Channel Loyalty Program:-
a) Increased Partner Engagement and Retention
b) Drive Higher Sales Volumes and Repeat Purchases
c) Encourage Focus on Priority Products or Brands
Goals for Employee Engagement Program:-
a) Motivate High Performance
b) Improve Service Quality
c) Low Attrition
Goals for Customer Engagement Program:-
a) Increase Repeat Purchases
b) Grow Basket Size
c) Build Brand Advocacy
KPIs for a Channel Loyalty Program:-
a) Partner Participation Rate
b) Sales Growth Per Partner
c) CX Score Improvement
KPIs for a Employee Engagement Program:-
a) Employee Engagement Score
b) Service Quality Improvement
c) Attrition Rate
KPIs for a Customer Engagement Program:-
a) Repeat Purchase Rate
b) Customer Life Time Value
c) NPS & Retention Rate